PRIVACY POLICY
Privacy Policy for Floorzy Overlay Coating App
At Floorzy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use the Floorzy Overlay Coating App (referred to as “the App”). By using the App, you agree to the collection and use of information in accordance with this policy.
When you voluntarily send us electronic mail / fillup the form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information:
When you register or use the App, we may collect personal information such as your name, email address, phone number, and company details.
b. Device Information:
We may collect information about the device you are using to access the App, such as the device model, operating system, unique device identifiers, and network information.
c. Usage Data:
We collect information about how you interact with the App, including the features you use, the time and date of your interactions, and diagnostic data related to app performance.
d. Location Data (Optional):
With your permission, we may collect your device’s precise or approximate location to provide location-based services, such as locating nearby dealers or distributors.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain the App’s functionality.
To improve, personalize, and enhance your experience with the App.
To process your orders and track deliveries.
To provide customer support and respond to your inquiries.
To send you updates, promotions, and information about our products and services.
To monitor usage, detect fraud, and enhance security.
To comply with legal obligations and enforce our terms and conditions.
3. Sharing of Your Information
We may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers to help us operate, maintain, and improve the App (e.g., payment processors, logistics providers).
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Data Rights
Depending on your location, you may have the following rights regarding your data:
Access and Correction: You may request access to or correction of your personal information.
Deletion: You may request the deletion of your personal information, subject to certain exceptions required by law.
Data Portability: You may request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We recommend reviewing their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Floorzy Customer Support
Email: [email protected]
Phone: 8951765671
Address: 683, 15th Cross Rd, Jeewan Griha Colony, 2nd Phase, J. P. Nagar, Bengaluru, Karnataka 560078
By using the Floorzy Overlay Coating App, you agree to this Privacy Policy and the handling of your information as outlined above.